Game Data Deletion

Selected game

Choose your Coolgc game

Android package: Not selected

Coolgc provides this page for players of our games. You can use it to request deletion of an account and its associated data, or to ask us to delete specific data only.

Not every Coolgc game creates a Coolgc server account. If your selected game stores data only on your device, see Local data below. You may still contact us to ask whether we hold server-side data linked to your player ID.

Step 1

Prepare your request

This static page opens your email app with the request details filled in. Nothing entered here is sent until you review and send the email yourself.

Game

Choose the exact game title shown on Google Play.

What would you like us to delete? Delete my account and associated data This permanently deletes the account rather than disabling or freezing it. Delete selected data only Describe the data you want deleted in the details field below.

Player ID or account ID

Contact email

Additional details (optional)

For your safety: never send us your password, payment card number, or Google Play password. We may ask you to verify ownership using information connected to the account.

If the button does not open an email app, send your request to contact@coolgc.com and include the game name, package name, player ID, contact email, and requested deletion scope.

Step 2

What happens next

01

We verify

We reply to confirm receipt and may request limited information needed to verify that you control the account or player ID.

02

We delete

After verification, we delete the requested account and associated data from systems controlled by Coolgc, subject to the limited retention described below.

03

We confirm

We normally complete a verified request within 30 days and email you when processing is complete, or explain if applicable law allows additional time.

Data covered by a full deletion request

Your Coolgc account and internal player identifiers, if an account exists.
Profile information such as display name, avatar, and linked contact information.
Cloud-saved progress, game settings, virtual inventory, and achievement records we control.
Social, leaderboard, event, and support data associated with the account, where applicable.

The exact categories depend on the selected game and the features you used. Deleting an account is permanent and may make purchases, progress, or virtual items unavailable in that game.

Limited data we may retain

We may retain limited records only when required for legal, tax, accounting, security, fraud-prevention, dispute-resolution, or platform obligations. Retained records are access-restricted and are not used to continue gameplay or personalized advertising.

If this applies to your request, our confirmation will identify the retained category, the reason, and the applicable retention period. The data will be deleted or anonymized when that reason expires.

Data controlled independently by Google Play, Apple, an advertising provider, or another third party must be managed through that provider's privacy controls.

Local data on your device

If the game does not create a server account, you can remove locally stored progress and settings from Android by opening Settings > Apps > the game > Storage > Clear storage. Uninstalling the game may also remove local data, depending on your device and backup settings.

Clearing local data does not itself delete any server-side records. Use the request form above if you also want us to check for and delete data associated with your player ID.